We know you. You are elated when you see a beautiful display of data and crestfallen every time you look at the terrible design of your cable bill. You're passionate about how data comes together from multiple sources and settle for nothing less than superior quality. The only thing that excites you more than a beautiful scheduled report is an in-memory analytical dashboard with high quality data. If we have you figured out, keep reading.
As a client analytics operations manager, you will be responsible for managing the operations of a mission critical client analytics platform to support the Securities Research business. The platform includes a data warehouse, reporting platform and a variety of analytical models used to run the business. Your responsibilities will be broad and will include data stewardship, reporting operations, and supporting our data and modeling efforts. You will also be responsible for a building a comprehensive knowledge base and developing deep subject matter expertise about our data.
As a data steward, you will be responsible for the overall quality of the client analytics data used by the department. You will be expected to develop processes to pro-actively identify data issues and coordinate with relevant teams (technology, business users, operations etc.) to address these issues and develop long term solutions. You will also be responsible for the operations of the reporting platform, which will include the creation of ad hoc reports, assisting users with questions about the data, and the management of a library of reports that are critical to the running of the business.
This role is most appropriate for a highly process oriented individual with deep experience working with and understanding data. Strong attention to detail and the ability to drive change within the organization is a must.
Responsibilities
· Overall responsibility for the quality of the data assets in the Client Analytics platform
· Creation and execution of processes to identify and resolve data quality issues
· Creation of new reports, ad hoc data extraction and management of existing reports
· Developing a robust end user support process and knowledge base
· Data analysis to evaluate quality, completeness and value of new data sets
· Responsibility for the ongoing execution of analytics models used to run the business
· Manage of a team of data analysts to support the day to day operational activities
Requirements
· 5+ years' experience in a data-oriented role
· Strong technical data skills, including knowledge Excel, Access, and SQL
· Prior experience using Business Intelligence software (Business Objects, Cognos, MicroStrategy etc.) and other database technology
· Process oriented individual with strong attention to detail
· Excellent communication and leadership skills
· Experience with data visualization tools a plus (Tableau, Spotfire, Qlikview)
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